Items should be returned to us in perfect condition with their original packaging within 7 days of delivery for a replacement or full refund. You must contact us first so we can provide you with the appropriate returns address.
Returns postage will only be refunded if the item is damaged or faulty or the wrong item has been sent. Refunds will be processed within 30 days of the agreement to refund.
PLEASE NOTE NO RETURNS WILL BE ACCEPTED FOR LIVE BIO CONTROLS AND BEE HIVES.